Before implementing Jakamo, operative purchasing and data management were handled mainly via email. One supplier portal was also used with some suppliers, but it was not user friendly and integration had its own issues, and fixing those took too much resources when compared to the benefits.

“All the operative purchasing activities were manual, time consuming and dependent with one person since they were handled via email. Item-level and supplier-level information gathering and management was even more challenging”, Says Virpi Kalsi, Operational Logistics and Process Manager at Tana.

Manual double work between email and ERP consumed hours daily for each purchaser. All data was tied to individual employees making e.g. holiday arrangements and data transparency complicated and inefficient.

Jakamo didn’t just automate the existing process, it also introduced a comprehensive ecosystem that already included most of Tana’s suppliers. Jakamo also promised better supplier performance and automated way to gather and manage item-level information such as CO2 emission, REACH, RoHS & 3TG, which Tana welcomed enthusiastically.

Jakamo implementation began in early June, and full-scale use was launched by September — exactly as planned. Despite taking place during peak summer vacation, the onboarding stayed on track. Implementation was experienced as exceptionally smooth and straightforward.

“The rollout moved quickly thanks to clear, step-by-step guidance and a well-structured implementation plan that made responsibilities and next actions easy to understand. A dedicated rollout manager, Samuli Hämäläinen Customer Success Manager at Jakamo, helped keep the project organized and ensured that key tasks progressed on schedule even during the peak summer holiday period. Outside of scheduled meetings, he consistently responded to any additional questions almost immediately, which was both outstanding and greatly appreciated”, says Virpi.

Questions were answered promptly, which removed bottlenecks and helped users adopt the new way of working with confidence. “Instead of becoming a heavy configuration exercise, the solution felt like a ready-to-use standard product with clear and logical APIs & user interface”, says Tero Silvonen, IT Manager at Tana. For the integration work, Adafy leveraged their well-established weik.io platform, which has already been used at Tana for a long time making the integration approach familiar and easy to adopt.

“Collaboration with Jakamo was effortless and we were given all the needed materials which were also comprehensive and well structured which made our work as easy as possible”, says Mika Miinalainen, Chief Operating Officer at Adafy.

“The integrations worked as intended, collaboration was easy throughout the project, and the implementation stayed within the planned resource and budget frame”, says Virpi. “Overall, the fact that the product is shaped by the needs of many customers was visible in practice. The core processes were already mature and fit Tana’s requirements with minimal effort. We did not need to make compromises and integrations are genuinely working as expected. In addition, we haven’t encountered any surprises after the initial rollout”, Tero adds.

“From the outset, the project was supported by exceptionally high-quality and sufficient documentation that matched real-life needs”, says Mika. This reduced uncertainty and made it easy for both teams to align on what would be implemented and how according to Tero, Mika and Virpi.

The overall process was clear, communication was straightforward, and the collaboration felt effortless throughout the project. Resourcing was adequate on both sides and the work stayed within the agreed plans, including timelines and calendar coordination. Status meetings and checkpoints were held at an appropriate cadence; frequent enough to support progress and decision-making, but never excessive.

“The project was exceptionally straightforward. Typically, implementations require a lot of background work and investigation, and that usually becomes a black hole that creates unnecessary effort, but this time we didn’t have to spend time digging things out”, says Mika.

Building on the results and the smooth implementation, Tana has now expanded its use of Jakamo by implementing the Quality Module in early April 2026. This did not require a separate implementation project, as suppliers were already using Jakamo and the supplier experience is intuitive, supported by comprehensive guidance and Jakamo Support.