Example customer use for manufacturing supply chain

Success story:
CASE FASTEMS

Read more about supplier experience

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Over 100 % improvement in Purchase Orders throughput

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86 % of PO volumes were transferred through Jakamo after 2 weeks of the lauch

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Suppliers' on-time confirmations improved by 20 % points

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Decrease the cost of poor quality (COPQ) by 20 %

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We know that it's not only the platform. Improving the supplier experience requires a holistic approach. The customer-supplier relationship should include an open governance model, optimized ways of working, automated processes, excellent interaction, and new technology.

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  • Customer profile

    • Customer profile

    Fastems is a provider of advanced automation and robotic solutions for the metalworking mechanical engineering industries. The company pride themselves on over 4000 systems installed worldwide. The mission of Fastems is to improve customers' competitiveness through automation.
  • Challenge

    • The challenge

    Firstly, the need was to increase the effectiveness of supply chain processes. The target was to make a significant throughput improvement by automatization. Secondly, the target was to improve white-collar productivity in general. And thirdly, a primary need was to decrease the cost of poor quality.

  • The Solution

    • The solution

    Instead of a traditional portal or EDI connection, Fastems ended up choosing Jakamo – a vertical platform designed for the manufacturing ecosystem. They decided to integrate their ERP with Jakamo’s Order Application by standard APIs. This concept was much more cost-efficient and faster to implement compared to traditional solutions. Time to financial benefit was really short.

  • Results

    • Results

    • 100 % improvement in white-collar productivity of purchasers
    • Suppliers’ on time confirmations improved by 20 % points
    • Cost of poor quality decreased by 20 %
    • Email traffic decreased dramatically
    • Employee satisfaction and well-being improved

     

    Read more – Case Fastems Group

    Reference statement by Former Group CEO Tomas Hedenborg from Fastems.

    Schedule a meeting!

    We know that it's not only the platform. Improving the supplier experience requires a holistic approach. The customer-supplier relationship should include an open governance model, optimized ways of working, automated processes, excellent interaction, and new technology.

    Schedule a quick meeting with us