Example customer use for manufacturing supply chain
Success story:
Case Prima Power
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We know that it's not only the platform. Improving the supplier experience requires a holistic approach. The customer-supplier relationship should include an open governance model, optimized ways of working, automated processes, excellent interaction, and new technology.
Customer profile
Prima Power is the Machinery Division of Prima Industries Group, listed on the Milan Stock Exchange.
The company is delivering machines and systems all over the world from their own manufacturing facilities in Italy, Finland, and China. The company prides itself as a leading specialist in machines and systems for sheet metalworking. The offering covers laser processing, punching, shearing, bending, automation.
The challenge
Documents transferred via email, control was missing. When changes occurred, information searching took lots of time. Increased email traffic caused ineffectiveness. Crucial information was laying in personal inboxes. When people changed their jobs, information was disappeared. Cooperation took place only between purchaser & salesman.
The main target was to increase the throughput in all crucial supply chain processes, especially in the purchase order process. The second target was to decrease the lead times especially in PO, Claim, and Engineering Change processes where the changes need to be handled promptly. The third target was to achieve a significant reduction in the cost of poor quality by offering real-time information and communication for all suppliers.
The solution
Instead of a traditional portal, Prima Power ended up choosing Jakamo and integrate Jakamo’s Order application with Microsoft Axapta ERP and Teamcenter PDM. Jakamo was selected as a platform solution because it was designed for holistic supplier network management, not only for transferring purchase orders.
“As an early-adapter, we recognized a modern and intelligent way for network management and producing information, that Jakamo had designed”, says Sourcing Manager Tommi Mäki.
Results
Thanks to Jakamo’s easy onboarding process, over 90 % of all POs are ordered and managed by using Jakamo.
“With the help of the automatized PO process and holistic supplier network management, we were able to achieve a systematic and relational approach for the supply chain management. Today, the shared view of the current situation with suppliers is real-time and established in a common place. All participants within the business relationship stay continuously well-informed about what is happening”, says VP Purchasing & Logistics Tero-Jussi Teppo.
- Over 100 % improvement in purchase order throughput
- Suppliers’ on-time delivery improved by 15 % points
- The cost of poor quality decreased by 20 % points
- Purchasers’ email traffic decreased dramatically by 60 %
- Time spend on strategic issues increased considerably
“Unproductive work is now transformed into effective and transparent cooperation with suppliers. As a result, we can see higher throughput, better OTD, improved quality, and happier staff”, says Tero-Jussi Teppo.
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We know that it's not only the platform. Improving the supplier experience requires a holistic approach. The customer-supplier relationship should include an open governance model, optimized ways of working, automated processes, excellent interaction, and new technology.
